Get in Touch with Us

Already have an account? Log in for more specialized help:

By email

Please note that email is not a secure form of communication and should be used only for general inquiries and information about products and services. Do not send trading instructions, account changes or any personal information by email.

By phone


Client services

Our financial service representatives are available between 8 a.m. to 8 p.m. ET, Monday to Friday. Between the dates of June 28 and August 31, our Financial Service Centre will close at 6 p.m. ET every Friday.

Current or prospective investors:
1-800-792-9355

Financial advisors:
1-800-563-5181

Sales and marketing

Financial advisors requiring information on CI Investment's lineup of products and solutions, contact our sales and marketing team toll free at 1-800-268-9374.

Group plan inquiries

Telephone: 416-364-5181
Toll-free: 1-800-563-5181

Media inquiries

Murray Oxby
Vice-President, Communications
Telephone: 416-681-3254
Toll-free: 1-800-268-9374

By mail or fax


Administrative office

15 York Street, 2nd floor
Toronto, Ontario
M5J 0A3

Administrative fax

Fax: 416-364-6299
Toll-free: 1-800-567-7141

Group plan inquiries

Fax: 1-888-686-9415

Our locations